What information might we hold?
When you contact Desi Swag through Facebook Messenger, WhatsApp, our website or another customer-service channel, we may retain information you provide, such as your name or account identifier, messages, order enquiries, contact details and order-related records. Our Messenger support system may store messages received through Meta's platform.
Request deletion
To request deletion of personal information held by Desi Swag:
- Email contact@desiswagmu.com with the subject Personal Data Deletion Request.
- Tell us which service you used (for example, Facebook Messenger) and provide enough information to help us locate the relevant records, such as the Facebook Page you contacted and the approximate date of your conversation.
- We may ask you to confirm that you are the person associated with the records before deleting them. Please do not send passwords or sensitive identity documents in your initial email.
What happens next?
We will review your request, verify it where necessary and delete or anonymise the relevant personal information that we control, unless we need to retain certain records for legitimate purposes such as legal, tax, accounting, fraud-prevention or unresolved transaction obligations. If information cannot be deleted, we will explain the reason where appropriate.
We will respond within the period required by applicable law. Deletion from Desi Swag's own systems does not automatically delete messages held independently by Facebook, Meta, WhatsApp or other services.
Deleting information held by Meta
To manage or delete information held directly in your Facebook or Messenger account, use the privacy and account controls provided by Meta. Desi Swag can only act on information under its own control.
Questions
Contact contact@desiswagmu.com or visit Desi Swag, Bois Chéri Road, Moka, Mauritius.
Last updated: 8 October 2026