Shopping with us

Terms of Service

Information about using the Desi Swag website and contacting us to place an order.

1. About Desi Swag

Desi Swag is an Indian fashion retailer based at Bois Chéri Road, Moka, Mauritius. These terms apply to your use of our customer website and related shopping enquiries. You may contact us at contact@desiswagmu.com.

2. Products and availability

We aim to present accurate photographs, descriptions, sizes and prices. Actual colours may vary slightly depending on lighting and screen settings. Measurements are provided to help you choose but may vary slightly by item. Availability can change, including while an enquiry or order is being processed. We will confirm availability before finalising an order.

3. Orders and pre-orders

Browsing our catalogue or sending a shopping enquiry does not by itself guarantee that an item has been reserved. Orders are subject to confirmation by Desi Swag. Some products are offered on a pre-order basis and must be sourced or delivered before collection or dispatch. Any estimated arrival or delivery period communicated for a pre-order is an estimate, not a guaranteed date, unless we expressly agree otherwise.

4. Prices and payments

Prices are generally displayed in Mauritian rupees (MUR/Rs). Any required advance payment, remaining balance, delivery charge or applicable promotion will be communicated when your order is confirmed. An advertised offer applies only to eligible products and may be subject to availability or specific conditions shown with the offer.

5. Collection and delivery

Collection arrangements and delivery options, charges and estimated timelines will be communicated when confirming your order. Delivery timelines may be affected by suppliers, transport, customs or other circumstances outside our reasonable control. Please ensure that the delivery and contact details you provide are accurate.

6. Changes, cancellations, exchanges and refunds

If you need to change or cancel an order, or request an exchange or refund, please contact us as soon as possible. Eligibility depends on the item, its condition, the stage of fulfilment, any conditions communicated and applicable consumer protection law. Pre-orders and specially sourced items may involve different practical constraints from available stock. Nothing in these terms limits rights that cannot legally be excluded.

7. Website and communications

Our website is intended to help customers browse products and contact us. You agree not to misuse the website, submit false information or interfere with its operation. We may use Facebook Messenger, WhatsApp, email or other channels to respond to enquiries and coordinate orders. We do not control the availability or privacy practices of third-party platforms.

8. Privacy and personal information

For information about our handling of personal data, please see our Privacy Policy. To request deletion of data held by Desi Swag, see our Data Deletion Instructions.

9. Updates and contact

We may update these terms from time to time. The version displayed on this page applies when you access it; specific order arrangements confirmed with you remain subject to applicable law. Questions can be sent to contact@desiswagmu.com.

Last updated: 8 October 2026